Bedroq Privacy Policy

Our Philosophy

Bedroq is built on a simple principle: Trust should not require blind faith.

We are building infrastructure to bring clarity to complex real estate decisions. That means your data is not a side asset — it is handled with discipline, transparency, and respect.

We do not sell your personal information. We use data only to operate, improve, and secure the Bedroq platform.

1. Information We Collect

We collect only the information necessary to deliver and improve our services:

A. Account Information

• Name, email address, phone number
• Account credentials and preferences

B. Property & Transaction Data

• Disclosure documents (e.g., PDFs, inspection reports)
• Property-related inputs and analysis outputs
• Structured data derived from uploaded materials

C. Platform Activity

• Questions, prompts, and AI interactions
• Chat history and report generation activity
• Virtual event participation (e.g., open houses, walkthroughs)

D. Technical & Usage Data

• Device and browser information
• Log data, IP address, and session activity
• Performance and diagnostic metrics

2. How We Use Information

We use your data to:

• Operate Bedroq services (analysis, scoring, reporting)
• Generate insights from property disclosures and documents
• Improve model accuracy and platform performance
• Provide customer support and respond to requests
• Maintain security, integrity, and fraud prevention systems
• Comply with legal and regulatory obligations
• Send product updates and marketing communications (only with consent)

We do not use your data for unrelated third-party advertising.

3. AI & Data Processing

Bedroq uses AI systems to analyze real estate disclosures and related data.

• Uploaded documents may be processed to generate risk insights, summaries, and scores
• Derived outputs (e.g., structured data, embeddings, scoring signals) may be retained to:
  • Improve system performance
  • Ensure consistency and auditability
  • Build long-term data integrity

We design our systems to prioritize:

• Accuracy over speed
• Explainability over opacity
• User trust over data exploitation

4. Data Sharing

We do not sell personal information.

We may share limited data only in the following cases:

• With service providers (e.g., cloud infrastructure, analytics) under strict confidentiality obligations
• When required by law, regulation, or legal process
• To protect the security, rights, or safety of users or the platform

5. Your Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

To exercise your rights, contact us at: support@bedroq.dev

6. Data Retention

We retain data based on its purpose:

• Core platform data (documents, structured outputs, scoring data): retained to support service functionality, auditability, and long-term model improvement
• Temporary and non-critical data (logs, intermediate files): periodically deleted or anonymized
• Legal and compliance data: retained as required by applicable law

Deletion requests are:

• Initiated within 48 hours
• Completed within 90 days, unless retention is required for legal or security reasons

7. Security

We implement strong, modern security practices, including:

• End-to-end encryption (TLS/HTTPS)
• Secure infrastructure on Google Cloud Platform (GCP)
• Role-based access control and least-privilege policies
• Continuous monitoring and security reviews

No system is completely immune to risk, but we design Bedroq to meet enterprise-grade security expectations.

8. Policy Updates

We may update this Privacy Policy as the platform evolves. Material changes will be communicated via email or within the product.